These Terms of Use govern access to and the use of the website accessible through the domain name www.apartment-j4c.com and its subdomains (hereinafter referred to as the "Website"), as well as the contracting of products and services through it.
Using the Website grants the status of Website User (hereinafter referred to as "User") and implies acceptance of all the terms included in these Terms of Use. The User must carefully read these Terms of Use every time they access the Website, as both the Website and these legal conditions may undergo modifications.
By accepting these Terms of Use, the User declares:
- That they have read, understood, and comprehended the contents hereof.
- That they are a person with sufficient capacity to contract, if they intend to do so.
- That they accept all the obligations set forth here.
The owner of the Website reserves the right to make modifications or updates to its content and services, these Terms of Use, and, in general, any elements that make up the design and configuration of the Website, at any time and without prior notice. The modification of these conditions will not affect the goods or promotions acquired prior to the modification.
1. General Information of the Website*
- Owner: OSBE Consulting, S.L. (hereinafter referred to as the "Company")
- Address: Avenida Reina Victoria 4 1ºA, 28003 Madrid (Madrid)
- Contact:
This email address is being protected from spambots. You need JavaScript enabled to view it. - CIF: B88089958
2. Rules for Using the Website
The User agrees to use the Website and all its content and services in accordance with the law, morality, public order, and these Terms of Use, refraining from damaging, disabling, overloading, or deteriorating the Website and its services or preventing the normal use or enjoyment of them by other Users.
The User also agrees to make appropriate use of the Website’s services and/or content and not to use them for illicit activities or those constituting crimes, that harm the rights of others and/or infringe upon intellectual and industrial property regulations or any other applicable legal standards.
For illustrative purposes, and in no case limiting or exclusive, the User agrees to:
- Not to introduce or spread content or propaganda that is racist, xenophobic, pornographic, promotes terrorism, or violates human rights.
- Not to introduce or spread data programs (viruses and harmful software) that could harm the access provider's computer systems, its providers, or third-party Users of the internet network.
- Not to spread, transmit, or make available to third parties any information, element, or content that violates fundamental rights and freedoms recognized constitutionally and in international treaties.
- Not to spread, transmit, or make available to third parties any information, element, or content that constitutes illegal or unfair advertising.
- Not to transmit unsolicited or unauthorized advertising, promotional materials, "junk mail," "chain letters," "pyramid schemes," or any other form of solicitation, except in areas (such as commercial spaces) that are specifically designed for this.
- Not to introduce or spread any false, ambiguous, or inaccurate information that could mislead the recipients of the information.
- Not to impersonate other Users by using their login credentials for accessing the Website’s services and/or content.
- Not to spread, transmit, or make available to third parties any information, element, or content that violates intellectual and industrial property rights, patents, trademarks, or copyrights belonging to the Website owner or third parties.
Users can modify their data at any time using the management panel on the Website.
3. Access Keys
Users can choose and indicate their own access keys (email and password). The only criterion for this is the non-existence of previously identical access keys chosen by Users, as well as a required minimum number of characters.
If Users fail to choose their access keys, they will be automatically assigned by the Website. In this case, Users can change them at any time, in accordance with the aforementioned criteria.
Users agree to diligently use their access keys, not to make them available to third parties, and to inform the Website immediately of any loss or theft of the keys, as well as any risk of unauthorized access by third parties.
4. Exclusion of Warranties and Liability
The Company does not guarantee the availability and continuity of the operation of the Website or its services. When reasonably possible, the Website will give prior notice of any interruptions in the functioning of the Website and its services. The Company also does not guarantee the usefulness of the Website and its services for any particular activity, nor their infallibility, and particularly, although not exclusively, that Users will be able to effectively use the Website and its services, access the different pages that make up the Website, or access those from which services are provided.
The data contained in the reservation and its guests have been provided by the User, so the Website is not responsible for inaccuracies, errors, or any other circumstances that do not reflect the reality. Within the limits established by law, the Website does not assume any responsibility arising from the lack of truthfulness, completeness, updating, and accuracy of the data or information contained on the Website and in the reservations.
The User’s access to the Website does not imply the Website’s obligation to control the absence of viruses, worms, or any other harmful computer elements. The User is responsible for having the appropriate tools to detect and disinfect harmful computer programs.
The Company is not responsible for damages caused to the software and computer equipment of Users or third parties during the use of the services offered on the Website, nor for any damages or losses that the User may suffer due to failures or disconnections in telecommunications networks that result in suspension, cancellation, or interruption of the Website’s service during its provision or beforehand.
The User agrees to hold the Company harmless against any claims, fines, penalties, or sanctions that may arise as a result of the User’s failure to comply with any of their obligations under these Terms of Use, reserving the Company’s right to seek compensation for damages that may occur.
5. Linked Content and Services through the Website
The service to access the Website may include technical devices for linking, directories, and even search tools that allow the User to access other web pages and internet portals (hereinafter "Linked Sites"). In these cases, the Company is only responsible for the content and services provided on the Linked Sites if it has effective knowledge of the unlawfulness and has not deactivated the link with due diligence.
If the User believes that a Linked Site contains illicit or inappropriate content, they may communicate it to the Company, but this communication does not obligate the Company to remove the link.
In no case should the existence of Linked Sites imply formal agreements with their managers or owners, nor the recommendation, promotion, or identification of the Company with the statements, content, or services provided by them. The Company is not aware of the contents and services of the Linked Sites and, therefore, is not responsible for the damages caused by the unlawfulness, quality, outdatedness, unavailability, error, and uselessness of the content and/or services of the Linked Sites or for any other damage not directly attributable to the Company.
6. Intellectual and Industrial Property
All the content on the Website, including texts, photographs, graphics, images, icons, technology, software, links, and other audiovisual or sound content, as well as its graphic design and source codes, are the intellectual property of the Company or third parties, and no exploitation rights recognized by current intellectual property regulations are transferred to the User.
Trademarks, trade names, or distinguishing signs are also owned by the Company or third parties, and access to the Website does not confer any rights over them.
The total or partial reproduction of the data contained on the Website is prohibited. Any use of the same that contradicts this clause or the intellectual property regulations will be pursued under current law.
By accepting these Terms of Use, the User grants the Company all exploitation rights over the texts, photographs, graphics, images, logos, icons, and other audiovisual or sound content published by the User or authorized by them on the Website, free of charge and on a non-exclusive basis. This transfer is granted worldwide, without limitation, and for the maximum duration provided by Royal Legislative Decree 1/1996 of April 12, which approves the Revised Text of the Intellectual Property Law.
7. Price Table for Products and Services
No service contract is required to use the Website; however, there are paid vacation and/or tourist accommodation services that allow the User to rent the apartment for a defined period, without it constituting permanent rental or any rights over the property. Information about these services is available on the "Rates and Reservations" page.
The prices of the products and/or services offered on the Website include, unless expressly stated otherwise, VAT or other applicable taxes and are expressed in euros (€).
The accepted payment method for the Website Users is online card payment (virtual POS).
8. Service Renewal
Since the services are for a defined time, the apartment reservation does not automatically renew; however, a new reservation can be made if availability permits.
9. Satisfaction Guarantee
If the User is dissatisfied after the stay in the accommodation or wishes to file a complaint, they can do so by leaving a review or submitting a complaint form to the company. The Company may offer a partial or full refund or a discount coupon for a future reservation. Any refund is subject to prior review and verification of the payment made by the User on the Website.
10. Exclusion of Right to Withdrawal
In accordance with Article 102.e) of Royal Legislative Decree 1/2007 of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, the User is informed that accommodation services offered on the Website begin as soon as the User completes the reservation process with payment. By default, the User has up to seven business days (or fewer if the check-in date is within seven days) to exercise the right of withdrawal.
11. Nullity and Ineffectiveness of Clauses
If any clause in these Terms of Use is declared fully or partially null or ineffective, such nullity or ineffectiveness will only affect that provision or part of it, leaving the rest of the Terms of Use intact.
12. Applicable Law and Competent Jurisdiction
Any matters related to these Terms of Use and the Website are governed by Spanish law, with the courts of Madrid (Spain) having exclusive jurisdiction. However, if the User is a consumer, the Website will submit to the competent courts under applicable laws.